🇮🇪 Terms of Service — ROSARAT

Last updated: March 20, 2025

Welcome to Rosarat. These Terms of Service (“Terms”) govern your access to and use of rosarat.com and your purchase of products from our online store. By accessing or using our website, you agree to be bound by these Terms.

1. Introduction

These Terms apply to all visitors, users, and customers who access our website or purchase products from Rosarat.

If you do not agree with these Terms, please do not use our website.

2. Use of the Website

You must be 18 years of age or older to place an order.

Users under 18 may only use the website with the involvement or consent of a parent or legal guardian.

Any misuse of the website — including fraudulent activity, attempts to bypass security measures, or actions that disrupt site functionality — may result in suspension or termination of access.

3. Account Registration

You may be required to create an account to complete a purchase.

By creating an account, you agree to:

  • Provide accurate, complete, and up-to-date information

  • Keep your login credentials secure

  • Accept responsibility for all activities carried out under your account

We reserve the right to suspend or terminate accounts that violate these Terms.

4. Orders, Pricing & Payments

We accept secure payments via Stripe and PayPal, including major credit and debit cards.

Order Confirmation

An order is confirmed only once payment has been successfully processed.

Processing Times

Orders typically require up to 2 business days for processing before dispatch.

Pricing Errors

In the event of an obvious pricing or display error, we reserve the right to cancel the order.
If payment has already been taken, a full refund will be issued.

Fraud Prevention

Orders suspected of fraud, misuse, or abuse may be cancelled for security and verification purposes.

5. Shipping & Delivery

Delivery times vary depending on your location within Ireland and the shipping method selected at checkout.

Once dispatched, you will receive a shipping confirmation email containing a tracking number.

We are not responsible for delivery delays caused by factors beyond our control, including:

  • Carrier or postal delays

  • Strikes or industrial action

  • Peak seasonal demand

  • Customs or logistics inspections

  • Severe weather conditions

Transfer of Risk

Ownership and risk of loss pass to you once the order has been delivered, as confirmed by the carrier.

6. Returns, Exchanges & Refunds

Our returns and refunds process complies with EU and Irish consumer protection laws, including the EU Consumer Rights Directive.

Please refer to our Returns & Refunds Policy (Ireland) for full details.

Key points include:

  • A 14-day statutory cooling-off period for online purchases

  • Items must be unused and in original condition

  • Returns require prior authorisation

  • Refunds are issued to the original payment method

  • Faulty or misdescribed items are always eligible for a remedy under EU law

7. Product Information & Availability

We make every effort to ensure that product descriptions, images, materials, sizes, and colours are accurate.

However, minor variations may occur due to:

  • Screen display differences

  • Manufacturing batches

We reserve the right to limit quantities or discontinue products at any time.
Product availability is not guaranteed until an order is confirmed.

8. Prohibited Conduct

You agree not to:

  • Use the website for unlawful purposes

  • Violate applicable EU or Irish regulations

  • Attempt to compromise website security or stability

  • Access restricted areas without authorisation

  • Use automated tools (bots, scrapers, crawlers) without written consent

Any breach may result in suspension, termination, or legal action.

9. Intellectual Property

All content on rosarat.com, including text, images, logos, graphics, layouts, and product descriptions, is owned by or licensed to Rosarat and protected under applicable intellectual property laws.

You may not reproduce, distribute, or modify any content without prior written permission.
Personal, non-commercial use is permitted where allowed by law.

10. Privacy & Cookies (GDPR)

We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and Irish data protection laws.

For details on:

  • What data we collect

  • How we use it

  • Your rights (access, correction, deletion, objection, portability)

  • Cookies and consent

Please refer to our Privacy Policy and Cookie Policy.

Use of this website indicates acceptance of these policies.
A cookie consent banner will appear on your first visit.

11. Warranties & Liability

We ensure that our products meet the quality and description standards presented on our website.

To the extent permitted by law, Rosarat is not liable for:

  • Damage caused by misuse or normal wear and tear

  • Failure to follow care instructions

  • Indirect or consequential losses

Nothing in these Terms limits your statutory consumer rights or our liability for:

  • Death or personal injury caused by negligence

  • Fraud or fraudulent misrepresentation

  • Rights guaranteed under EU or Irish consumer law

12. Modifications to the Terms

We may update these Terms from time to time.
Any changes will be published on this page with a revised date.

Continued use of the website after changes constitutes acceptance of the updated Terms.

13. Governing Law & Dispute Resolution

These Terms are governed by the laws of Ireland.

Consumers may also access alternative dispute resolution mechanisms, including:

  • The European Online Dispute Resolution (ODR) platform

If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions remain in full force and effect.

14. Contact

If you have any questions regarding these Terms or require assistance, please contact us:

📧 info@rosarat.com
Monday–Friday, 9:00 AM – 6:00 PM (Irish Time)

Rosarat is committed to providing a secure, transparent, and enjoyable shopping experience.